feigonhamilton.com
educating, enhancing, understanding of private service and the world within

New Butler School ready to roll…..

Posted on May 20th, 2011
No Gravatar

Bloomberg Businessweek wrote about a new butler school created by Christopher Ely in conjunction with FCI founder Dorothy Cann Hamilton  – yeah now we have yet another housekeeping school to train more up and coming private service staff. 

One of the biggest complaints is that our management in private homes will NOT train their staff. They want top of the market, latest, greatest housekeepers to know what they are doing – oh and they want youthful and energetic. Hummm, that doesn’t just spring up from nowhere and who the heck is born into private service these days? 

Ages ago the lady of the house used to train her staff, what happened?  No time? No time for even the butler and head housekeeper (old term for the head of the female staff) to train – OMG. People, people, people.  Well it looks like we can’t change anyone but we can send out to training schools.  Yeah!!  FHP

Max Abelson reports on the subject:

Christopher Ely is prone to philosophizing about his life’s work. “You should be invisible, to a certain point,” he explains carefully, wearing a navy blue pinstriped suit and well-polished shoes. “You exist, of course, but you don’t.” Ely, of course, is describing the secrets of the manservant trade. As one of New York’s most famous butlers, he’s enjoyed a storied career that began as a footman at Buckingham Palace and led to a job as the butler and estate manager for philanthropist and power widow Brooke Astor. Ely, 48, does not use the term “manservant.” The word, he says, “has such connotation to it.”

This is one of the many tips Ely is preparing to pass on to the next generation of butlers, housekeepers, chauffeurs, governesses, housemen, personal assistants, laundresses, and chefs. This week he and Manhattan’s French Culinary Institute inaugurate the Estate Management Studies program. Tired of hearing people tell him, “We couldn’t get good staff,” Ely says, he set out to reinvigorate the entire domestic-service industry with a curriculum that combines its ancient hallmarks—efficiency, decorum, and discretion—with what the institute calls the “contemporary skills necessary to manage modern-day residences.”

Ely and FCI founder and Chief Executive Officer Dorothy Cann Hamilton have already developed courses on laundry, household cleaning, and the “practice of being a private chef”—25 hours and $1,750 each—in addition to a $1,995, 30-hour “culinary essentials” tutorial. Ely believes he can enlighten and “elevate” his students through his intimate knowledge of linen steaming, towel folding, seafood canapé preparation, and the all-important butlering tenet: invisibility. “It’s not like a waiter in a restaurant that’s bothering you every two seconds,” he says firmly. In all, the FCI is planning a 12-course curriculum.

Read at source: http://www.businessweek.com/magazine/content/11_22/b4230090912078.htm

Posted in Coffee Cluck by Feigon Hamilton, High Net Worth Clientele, Private Service Industry Articles | Tagged as: domestic staffing, high net worth, household staffing, luxury lifestyle, private service industry, private service staffing, staff retention

Comments are closed.

  • Pages

    • About Feigon Hamilton
    • Gail Hamilton
    • Susan Feigon
  • Categories

    • Coffee Cluck by Feigon Hamilton
    • Employment Protocol
    • Etiquette
    • High Net Worth Clientele
    • Interviewing Techniques
    • Philanthropy
    • Private Service Industry Articles
    • Resume Techniques
    • Showcase: How I Made The Impossible Happen
    • Social Scene – Tidbits
  • Archives

    • May 2013
    • April 2013
    • March 2013
    • February 2013
    • January 2013
    • December 2012
    • November 2012
    • October 2012
    • September 2012
    • July 2012
    • June 2012
    • May 2012
    • April 2012
    • February 2012
    • January 2012
    • December 2011
    • October 2011
    • September 2011
    • August 2011
    • July 2011
    • June 2011
    • May 2011
    • April 2011
    • March 2011
    • February 2011
    • January 2011
    • December 2010
    • November 2010
    • October 2010
    • September 2010
    • August 2010
    • July 2010
    • June 2010
    • May 2010
    • April 2010
    • March 2010
    • February 2010
    • January 2010
    • December 2009
    • November 2009
    • October 2009
    • September 2009
    • August 2009
    • July 2009
    • June 2009
    • May 2009
  • Links of Interest

    • Alternet – Estate Software
    • Domestic Estate Managers Association
    • Domestic Herald Blog
    • Emergency Medicine on the road for the HNW
    • i used to be rich…for the person who HAD everything
    • International Association for Private Service Professionals (IAPSP)
    • The Butler Bureau
Copyright © 2013 - Proudly powered by WordPress.
"Locket" theme by The Search Engine Guys, LLC