As read in:

Linkedin Groups: estatejobs.com group discussion on agencies.
DEMA- Domestic Estate Managers Association: March Newsletter
International Institute of Modern Butlers, The Modern Butlers' Journal: article in volume 4, issue 5, December 2008
butlerbureau.com: Domestic Staffing Industry
bestnannynewsletter.com article #1: March 2007 Newsletter
bestnannynewsletter.com article #2: Nov 2008 Newsletter
westword.com article: The butler did it
westword.com article: At your disservice

Affiliated with:

International Placement Partner: Sebastian Hirsch Household Staff Placement Service
Membership: IAPSP, International Association for Private Service Professionals
Board Affiliation: Charles MacPherson Academy
Referral partnership: DEMA, Domestic Estate Managers Associations, LLC.

Accolades:

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"....I sincerely can't thank you enough for all your efforts. Both of you were a joy to work with and I really hope this is not a goodbye, so please keep my resume somewhere for that "perfect fit" so we can have a chat occasionally. You are absolutely the best in the business by far, and I wish both of you the best."

With my very best regards,
Estate Manager - New Jersey

"Dear Gail and Susan,
I know I'm being repetitive, but I am surprised when an agency observes the simple professional courtesy your agency demonstrates. Thank you again. It's clear to me why you have an excellent reputation in the field. (I did a lot of research and talked to a lot of people in studying whether I should commit to a career in executive domestic service. Your agency was mentioned repeatedly as being among the best.)

[.......]

Wishing you both the best in the New Year,"

Mark Zacek
Estate Manager

"You have a way of conveying who you are and what you represent through the written word in a way that I have not experienced before. It is always a joy to get your emails."

Household Manager/Chef

"...Many thanks for the update, an agent I do not have to chase, we should have you stuffed and put over the mantelpiece. Thank you once again for being nice, professional and cool. Ready and willing whenever they are ready..."

My best,
Matthew Green
Butler/Valet

"....you are the most professionally prepared agents of anyone that I have worked with, congratulations to both you and Gail for being an amazing team!!!!!!!!!!!!!!!!!!!!!!!!"

Elizabeth "Beth" Berg,
Estate and Property Manager