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ID #
Title & description
Location
Status
Houseman
#838 Houseman for fine residence in the city
Relocation Not Applicable
Accommodations not a live-in position
Location San Francisco
Status Open
Job Summary

Position: Houseman for a beautiful residence in San Franciso

Salary: Excellent wage and amazing benefits!

Schedule: M-F day shift but flexibility as needed for events

Short list of duties:

  • Assisting in all heavy cleaning and light maintenance of residence
  • Lights, ladders, drapes, art, indoor and outdoor care
  • Team with the large long term staff to assure all standards are met for the principals, their guests and family
  • Care of china, silver and crystal
  • Maintain storage and care of all event supplies
  • Possibly help with in-room service for household residences
  • Possibly help with serving family at small affairs, daily meals and events
  • Availability to drive family as needed
  • Availability for errands
  • Ability to lift heavy objects - moving furniture and such for events

Attributes:

  • Can-do attitude
  • Willing to pitch in at any time
  • Good solid track record of working with a large staff
  • Experience in a fine home - handling important items
  • Experience working in homes larger than 10,000 sf
  • Gracious and kind!!
HR Manager
#836 HR Manager for a Multi-Family Office
Salary $120 or more depending on experience
Relocation Not Applicable
Accommodations Not a live-in position
Location San Francisco
Status Open
Job Summary
HR Generalist for Multiple Family office in the city.

PRIMARY RESPONSIBILITIES:

  • Responsible for full employee life-cycle for assigned client’s household and professional staff, from onboarding (e.g., new hire paperwork, payroll setup, 401(k) plan setup, benefits plan design, open enrollment) through exit (exit interviews, COBRA, severance, etc.).
  • Serve as a liaison between client relationship management teams, external counsel and other internal teams, managing multiple lines of communication and ensuring the client receives tailored, fully-vetted advice on HR matters.
  • Partner with the client relationship management team to develop a thorough understanding of client expectations and preferences in order to maintain excellent HR service delivery.
  • Ensure client is compliant with federal and local HR laws, regulations and reporting requirements.
  • Responsible for HRIS, processing all leaves of absence requests and disability paperwork. Oversee employee benefits administration and related activities such as open enrollment.
  • Respond to payroll, benefits, 401(k) and employee policy inquiries from employees and coordinate with third-parties as needed (e.g. insurance broker).
  • Facilitate and process annual performance evaluations and compensation adjustments per client request.
  • Drive and coordinate the recruiting life-cycle for client including advertising, screening, interviewing, conducting background checks, references and drafting offer letters as requested.
  • Own compensation data and partner with Payroll, providing timely updates and reviewing for accuracy.

QUALIFICATIONS:

  • Experience in an HR-related position working with household staff and bilingual a plus.

  • 6+ years of experience in HR with payroll experience; 3 or more years must be in an HR Manager capacity.

  • Deep knowledge of regulatory laws, rules and standards at the local/city, state and federal levels.

  • Superior communication skills, unquestioned integrity, and the experience, confidence and presence to work directly with clients to effectively handle interpersonal relationships and sensitive HR issues.

  • Highly motivated, self-driven, solution and detail oriented.

  • Proven ability to thrive in a fast paced, high pressure environment.

  • Strong attention to detail and sense of urgency/follow through.

  • Excellent organizational, prioritization and time management skills.

  • Strong desire to work in an entrepreneurial environment.

  • Bachelor’s degree and a solid academic background required.

  • Experience in implementing and leveraging HR technology to streamline operations preferred.

Hands-on Household Manager / Property Manager
#832 Hands-on Household Manager / Property manager is needed for Peninsula home
Salary Attractive Salary DOE
Relocation Yes
Accommodations This is a live-out position
Location Peninsula of the San Francisco Bay Area
Status Open
Job Summary

Job Title: Hands-on Household and Property Manager

Location: Peninsula of San Francisco Bay Area, CA

Schedule: Flexible and as required

Home Environment: Casual but professional. Quiet, respectful home with minimal “service” requirements; prefer invisible service – maintaining the home/grounds daily to allow principals to live as they desire.Minimal interaction with principals.Security and confidentiality paramount.

Overview: The family is currently living in a6,000 sq. ft. home and will be moving into a larger home by the end of the year.They have a long term staff in other locations as well as a family office for support.They need someone to oversee and perform hands-on duties. Actively monitor the property, grounds and home. This position will work with other staff members at the family office to manage the life stylestandards that the principal has established.Excellent communication with the team is of essence; whether by email/text/phone or meetings.

They have chosen to surround themselves with wonderful people. They expect that all of their staff will put on a polite face as they represent the principals in public.This includes the family, extended family, friends, guests, staff and vendors.The principals favor discretion at all times as well as highly valuing confidentiality.It is important to keep their privacy honored at all times throughout the hiring process and once in the position.

They currently have a hands-on Household Manager/Property Manager that is looking to relocate out of the area.

Support staff:

General Manager

Family office support staff

Duties:

Hands-on overseeing and maintenance of property and house

Shopping and stocking house and property

Walk through house and grounds daily; pick-up, organize and clean; deep cleaning rotation

Driving principals on occasion

Errands and shopping

Packing and unpacking for travel

Closet organization; shoe care and wardrobe care

Maintain automobiles; records, cleaning and maintenance

Oversee vendors creating a happy environment

Report directly to General Manager

Utilization of handheld devices and computers for communication with General Manager

Create task sheets, reports, research on property’sneeds

Monitor household cost/energy saving methods; research and report new ideas

Keep track of monthly expenses

Research, authorize and hire or maintain approved vendor list

Work with vendors; overseeing their work and approving invoices

Maintain household manuals

Upkeep of inventory lists for shrinkage and insurance purposes

Manage wine collection; receiving and stocking along with maintaining temperature controls

Understand and maintain household technology systems: security, lighting, climate, AV, HVAC and others

Responsible for property’s internet connections, telephone connections, cable/satellite equipment, computer systems, printers, wiring and wireless networks – overseeing and with the aid of technicians

See to all guest care; liaise with General Manager and other staff to assure to their comfort, rooms readied, special needs/foods, travel, car, activities, etc.

Pet care

Entertaining one-two times per month;larger dinner parties will be catered and overseen by Household Manager to assure the smooth running of each event(From casual barbeques to formal dinner parties, brunches and cocktails)

Uphold proper protocol, maintain a high level of security, confidentiality and privacy for principals, family and guests

Maintain an ethical business-like environment with a warm, inviting and friendly demeanor at all times; in the home and office

Attend meetings as necessary, meet financial review reporting deadlines

Main emergency contact person for property

Skills required:

Ability to run home and grounds with minimal or no interaction with principals; take direction from General Manager and execute “invisible” service

Understanding of privacy and respect principals’ desires for their“solitude”

Casual with an eye for detail (picking up lint or a piece of paper when walking by)

Anticipate principals’ needs and execute with ease

Flexible with work days and week; rearranging schedule as principals’ needs change

Intelligent, knowledgeable, quick to grasp new things

Sense of humor, not ego driven

Ability to resolve issues

Good listener with the ability to understand, clarify and resolve issues raised by coworkers, vendors and principals

High level of experience with computers – Windows 7 OS, household systems and more

8-10 plus years experience in high-end homes/long-term or a hotel background

High level of intelligence, clear and concise communicator

Quick paced, fast thinker – work with a sense of urgency

Multi-tasker

Self –starter/self-motivated but with ability to take direction from General Manager

Background or knowledge in maintaining high tech home, grounds, irrigation, spa/pools, mold and fungus control, flower gardens, pest control, propane, natural steam maintenance, drainage, fire protection, wildlife, vegetable gardens, wells and pumps, vineyards, HVAC, AV, lighting,other household systems, tennis courts, solar, power back-up and more

College degree is desired but believes that experience is also important

Execute extreme level of confidentiality

Diplomacy

Gracious

Kindness

Invisible service execution

Work style: Partner with General Manager

Package:

Attractive salary DOE

Bonus on merit

Health, dental and vision insurance (premium fully paid by employer)

Life insurance policy (1x earnings)

401K with 6% matching

3 weeks vacation and 3 floating holidays

Office space in family office

Yearly reviews conducted

Caltrain Pass

Reasonable relocation costs to be determined

Live-in Accommodations: This is not a live-in position.

Household Manager / Childcare
#826 Household Manager - childcare provider as well
Salary Open DOE
Relocation No
Accommodations Not a live-in job
Location Mid Peninsula Bay Area
Status Open
Job Summary

They are a really nice and respectful, highly intelligent, system oriented, organized family of 4, two children in elementary school. Just moved into their newly built, high tech home in Atherton of 8,000 sf. They will need help with the children, setting up the new home, organizing, setting up systems, household manuals, vendors and more.

Details:

  • 9:00 to 6:00 pm shift, be flexible and open to changes depending on the needs and situation with the family
  • 9:00 - 2:00 focus is on household management, 2:00 pm, pick up children, take to activities, help with homework and engage with them about their day. They are independent so you will still be following up on emails, calls and other things in relation to the home management part of your job.
  • Support of a full-time housekeeper and household assistant/cook
  • They will give you a stipend towards health insurance
  • Salary open for the right person

This is a combination position of household management and childcare. You will help with the children, homework, play dates, activities, motivation and growth, and healthy snacks/meals. Work with parents in finding out goals for children and keep the same style of parenting they have.

Other duties will be creating all sorts of systems to streamline their life in their new home; organize, systems set up, household manuals created, to do lists, task lists, check lists for their events/travel, etc, inventory lists, mechanical manuals, pro-active maintenance schedules, working with the vendors to find out how to care for everything in the home, write it down and add that to the manual, work with the housekeeper and household assistant/cook. The chef/cook will have snacks ready for the children so all you will need to do is make sure they have what they need and if friends are over, you have planned that out too. The family is vegetarian and like Indian food as well as all international cuisines. Healthy, seasonal, local....you know...good food.

Daily duties as per principal's description:

  • household management and maintenance; pool, garden. repairs, etc.
  • Household organization
  • Identify and coordinate after school activities and tutor for the children
  • Manage play dates
  • Taking kids to doctors
  • Contribute to intellectual growth for children
  • party planning
  • gift purchasing and wrapping

Personality traits:

  • Self starter
  • Excellent at organization
  • Attune to emotional well being of children
  • Open to taking direction and feedback
  • Multi-tasker
  • Tech savvy
Estate Manager / Personal Assistant
#824 Warm and kind family in the city looking for extremely savvy PA/EM
Relocation No
Accommodations Not a live-in position
Location San Francisco
Status Filled
Job Summary

Family of four (two school age children), creative, detail oriented, kind and warm is looking for a "match" for their next Personal Assistant / Estate/household Manager

San Francisco main residence is approx. 10,000 sf with 2 housekeepers, a chef and drivers

Hawaii property is approx. 10,000 sf on multiple acres of land with caretaker, grounds staff and part time chef.

  • You will also be responsible for the completion of household manuals, maintenance manuals, inventory lists, guest manuals and even daily check lists
  • They need someone proactive making sure all the systems of organization are in place
  • Family is very organized, everything is calendared and scheduled - your responsibilities are to maintain the calendar, rescheduling when needed and setting reminders
  • Overseeing repairs, maintenance and construction projects
  • Travel arrangements; preparing house for arrivals and departures as well as readying the family for their trips - travel check lists and possible packing/unpacking
  • Coordinate big and small events, keeping up on all details and planning for guest arrivals - work the event as needed
  • Handle philanthropic activities
  • Work with family for all private travel arrangements
  • Vetting and maintaining good relationships with vendors; seeing to their work and giving the final approval on the invoices making sure they match the work and the time the vendor was on property
  • Guest care; assuring rooms are ready, special accommodations are made for their visit, reservations and activities as requested
  • Keep up on all cool/great gifts and wrappings for holidays and events; keep track of what was giving in past years as to not repeat
  • Keep up on all new restaurants
  • Keep up on all new/cool places to travel that might interest the family
  • Managing database contacts
  • Handling phone, email, insurance, bill pay, calendar and many other administrative duties
  • Mac household - must be tech savvy
  • You will be the point person, overseeing the staff and making sure the family is cared for

• Open to all backgrounds, but have strong preferences for someone who has worked in an environment with a high level of sophistication and service; hospitality, any service industry, administrative/support roles, etc. • The ideal person will be able to work autonomously and with a small permanent household staff

• They should be eager to jump into anything when needed and make good judgement calls

• They should have a positive attitude, impeccable skills with high attention to details, and the ability to communicate with a diverse set of people and levels

• Very warm, personable and kind family

• Understanding protocol, being efficient and interactive but knowing how to allow for family private time away from staff intrusion

• Long term staff - be able to work with and team with - assess their skills and talents long before "telling them what to do"

Excellent salary and full benefits.

Household / Property Manager
#817 Looking for a Household Manager/Property Manager for Beverly Hills Home
Salary Attractive salary DOE
Relocation Yes
Accommodations This is a live out position
Location Beverly Hills, CA
Status Filled
Job Summary

Positon: Household Manager/Property Manager

Location: Los Angeles – Beverly Hills

Schedule: Flexible and as required. This is an Exempt position

Live-in Accommodations: This is not a live-in position.

Overview:

The Property Manager is responsible for the overall care of the property, the assets of the property, management of the staff and client satisfaction.

The duties described below do not encompass every facet of the Property Manager’s responsibilities but rather provides the general requirements, essential job functions, necessary capabilities and management responsibilities.

The Property Manager will maintain the property at the highest level of quality, luxury and service offerings as depicted by the properties design, decor, client needs and direction from senior management. The requirements of the client paired with the unique nature of each property will drive the direction of daily management, long-term objectives and staffing needs. It is the responsibility of the Property Manager to meet those objectives.

Basic requirements will include but are not limited to: the ability to be decisive, manage and supervise the staff, manage vendor relationships and oversee work product and efficiently and effectively navigate projects based on the dynamic schedule of the client. This position functions as the strategic property leader for both short and long-term development, oversees capital strategies and ensures implementation of the property service code. The position plays a strategic role in both budgeting and planning, including but not limited to establishing and enforcing controls and procedures.

The Property. Manager is responsible for development and training of the staff. The staff must meet the client’s needs and comply with all company policies. The Property Manager is the leader, mentor, educator and advisor to the household staff and vendors. The nature of the position requires the Property Manager to be available to the property, staff and client at any given time.

Education and Experience:

At least 6-8 years progressive experience in a household residence, condo/owner related facility, hotel or related service oriented field; or a 4-year college degree and at least 4 years of related experience; or a 2­year college degree and at least 6 years in an executive leadership position in a similar role. Additional preferred skill sets include: Project Management and Facilities Oversight.

Essential Requirements:

Must be able to convey information and ideas clearly.

Must be able to evaluate alternative courses of action quickly and accurately.

Must consistently meet deadlines.

Must be able to multi task.

Must have an understanding of exceptional quality and luxury.

Must be effective with handling issues in the workplace; have an ability to anticipate,identify, prevent and solve problems as they arise.

Must have the ability to assimilate complex information and data from disparate sourcesand be able to translate, consider, adjust, or modify the information to solve the constraints of the particular need.

Must be an effective listener with the ability to understand, clarify and resolve issues raised by co­workers, vendors and the client.

Must be able to work a very flexible schedule and to respond quickly to household or clientneeds.

Must have a clean driver’s license and access to a vehicle

Primary Responsibilities:

1. Responsible for all activity relating to or involving of the property.

2. Responsible for maintaining all physical structures, buildings, grounds and associated facilities to the highest of standards.

3. Responsible for accomplishing financial goals of the property, leading a productive staff and ensuring client satisfaction.

4. Manages with an exemplary code of conduct.

5. Oversee, schedule, manage and coordinate all staff activities.

6. Maintain a professional, attentive, friendly, courteous and responsive approach to all encounters with the client, guests of the client, vendors and employees.

7. Responsible for acting as the main emergency contact person for the property.

8. Maintain an ethical business environment.

9. Maintain a warm, inviting and friendly demeanor at all times.

10. Responsible for overseeing the daily care of any pets..

11. Responsible for daily property inspections and documenting necessary repairs, capital needs and areas that require attention or improvements.

12. Conduct weekly meetings, or as often as needed, with staff to convey property and client needs/goals, to assign daily and weekly assignments, to address areas of improvements and communicate vendor and client residence schedules.

13. Facilitate the orientation for new staff including but not limited to: a review of responsibilities, code of conduct, appearance standards, job performance expectations and a review of human resource related documents.

14. Ensure all personnel paperwork is completed and satisfies the requirements of the company.

15. Responsible for meeting financial review deadlines.

16. Responsible for comprehending the daily, weekly, monthly and annual financial matters of the property.

17. Responsible for attending financial reviews and for responding knowledgably to financial questions.

18. Responsible for the development of the staff through facilitated on-site training and property sponsored programs.

19. Conduct regular training of service standards with staff.

20. Responsible for creating a positive team-oriented environment, which focuses on quality, respect and pride.

21. Ensure complete processing of vendor invoices in accordance with the company’s policies.

22. Ensure that the corporate office has received all required supporting documents in compliance with the company’s financial policies such as: expense reports, invoices and petty cash.

23. Responsible for maintaining a professional appearance at all times.

24. Plan, organize and manage private functions.

25. Responsible for purchasing household supplies, materials for staff and miscellaneous errands as required by client.

26. Responsible for developing rapport and maintaining positive relationships with neighbors, governing bodies, associations and other agencies which impact the client’s best interest of ownership.

27. Prepare and conduct all staff interviews and follow hiring procedures according to company standards.

28. Responsible for motivating, counseling and disciplining property personnel according to company policies.

29. Ensure that all staff, colleagues and vendors receive fair and equitable treatment. Also maintaining a comprehensive and up to date vendors contact list.

30. Responsible for property security, which may include but not limited to: security devices, sensors, cameras, computer hardware and software, security reporting requirements, review and analysis of those reports, vendor background checks and client safety. Working closely with the Director of Security.

31. Responsible for property internet connections, telephone connections, cable and satellite equipment, computer systems, printers, wiring and wireless networks.

32. Conduct emergency procedural meetings, ensure all necessary equipment and tools are on site at all times.

33. Ability to analyze, compare, evaluate and select vendors based on meeting the required level of work, time frame and budget.

34. Other duties both assigned and intrinsic to the position.

Package:

  • $120,000.00 - $135,000.00 DOE, salary reviewed annually
  • Up to 25% of base salary as a Bonus payment annually paid at year end and based on merit
  • Medical, Dental, Vision insurance, Short Term and Long Term Disability all paid 100% for the employee and 50% for family.
  • Company paid Life insurance policy (1x earnings)
  • 401K with 6% matching
  • 3 weeks paid vacation annually plus a list of company published public holidays
  • Reasonable relocation costs to be determined
  • Company provided cellphone.

Prefers locals but is willing to relocate for the "right" candidate.

Household Concierge / Steward
#815 The family is looking for a hands-on Director of Concierge
Salary Attractive Salary DOE
Relocation No
Accommodations This is a live-out position
Location New York City
Status Open
Job Summary

Household Concierge / Steward

Position Description:

This position reports to the Estate Manager (EM). The Household Concierge / Stewardis a hybrid role encompassing concierge, steward, butler and personal assistant. The Household Concierge / Steward travels to various properties and destinations where the family is staying and works from these locations. At these various properties and destinations, the Household Concierge / Stewardis responsible for: (i) real time implementation of principal’s requests for all of the principal’s personal needs and comforts (ii) maintaining a clean, organized, and meticulous home and ensuring that the home, logistics, and operations are running smoothly (iii) project management and (iv) supervision of housekeepers.

Household Responsibilities:

  • Develop and maintain an interior cleaning schedule for regular and deep cleaning for all properties
  • Assist the housekeepers with specialty cleaning or household projects
  • Ensure that each residence is stocked with the principal’s desired toiletries, personal items, cleaning products or anything requested by the principal
  • Daily survey of the home and the interiors of all the dwellings
  • Oversee inventory of household items, personal products, office supplies, linen closets and ensure all inventories are organized and current
  • Receive and record incoming packages and deliveries
  • Shop for household items and maintain an electronic inventory of supplies
  • Run household errands as required
  • Create floral arrangements and installation of seasonal/holiday décor
  • Oversee the care of the family dog
  • Manage online accounts, i.e. Pandora, Amazon, etc.
  • Organize storage areas and maintain inventory
  • Oversee wardrobe maintenance and inventory of loan items
  • Execute projects as assigned by the Chief of Operations (COO) and EM. Generally, projects will be smaller in scale i.e. ordering new sheets and towels, scheduling repair of a television/light fixture
  • Follow procedures and checklists for each property and update as needed
  • Collaborate with Worldclinic and ensure residence kits are current at each property and notify Worldclinic when medications are used

Travel Responsibilities:

  • Pack principal’s clothing and personal items and send in most efficient manner to destination prior to their arrival
  • Create and maintain electronic packing inventory for each trip so it’s quick and easy to retrieve and review the items that were sent
  • Travel as needed between properties/destinations when required
  • Unpack clothing and personal items and place items in the appropriate place for principal’s comfort
  • Ensure that homes are properly prepared and ready for the principal’s arrival; home should be meticulous and in working order prior to principal’s arrival
  • Review and execute pre-arrival checklist prior to arrival
  • Ensure easy transitions between residences for both family and staff
  • Coordinate travel with principal’s assistants and assist as needed

Staff Management/Development Responsibilities:

  • Create and implement training module (on-boarding) for housekeepers
  • Train housekeepers to implement the highest of standards at all residences and on cleaning procedures
  • Supervise the quality of housekeeper’s work and conduct daily inspection of interiors
  • Lead staff briefings when EM isn’t present or as assigned by EM
  • When assigned, provide orientation for staff new to a property on the following topics: safety, emergency contacts, calling procedures, location of fire extinguishers, tour of home and dwellings, alarms, walkie-talkies, home systems, and coordinate any training like a driving tutorial
  • Participate in interviewing new staff when requested by COO

Service Responsibilities:

  • Ensure that each residence has a consistent feel and that the housekeepers understand the principal’s preferences
  • Provide personal and concierge service/assistance to family and guests and support for activities/events including all fitness training programs
  • Oversee and manage guest arrivals/departures including special requests, food, and concierge services
  • Advise all interior staff on upcoming household activities including events, guests, and timing of particular activities so house operations can run as smoothly as possible
  • Run personal errands for principals and guests
  • Represent principals in gracious manner when interacting with vendors, answering the phones and doors, taking messages, and receiving deliveries
  • Events: DOC will take the lead on events and work closely with Principal’s Personal Assistant (PPA) and principal on organizing/executing events
    • Review and comprehensively understand all aspects of the event at least three weeks prior to event date or earlier; complete Event sheet and share with PPA and EM
    • Oversee: food and beverage, table setting/service, décor, flowers, rentals
    • Coordinate additional staff and/or vendors as required
    • Supervise set-up and ensure smooth running of the event including temperature, lighting, music, talent/guest speakers
    • Act as point of contact for event
  • Provide meal set-up (set the table) and bartending services for family and guest
  • Serve meals when needed
  • Oversee exercise/activity equipment: maintenance, inventory, and support during events, kite equipment, hunting bows, bicycles
  • Coordinate pick up and drop off of family and staff when working at seasonal property

Local candidates only please.

Personal Assistant / Household / Estate Manager
#790 PA/HM for couple in San Diego
Salary $100,000 plus DOE
Relocation No
Accommodations Not a live-in job
Location San Diego
Status Filled
Job Summary

Job Title: Executive Personal Assistant/Household / Estate Manager

Location: Based out of family home in San Diego, CA

Schedule: Monday through Friday, but with a 24/7 mentality - flexible when needed due to travelling and also preparing employer’s family for activities, travel and other needs as well as non-scheduled emergencies

Environment: Casual/Informal but professional; work with team (including family office director), reporting to principals

Overview: This is a new position for the principals. They are looking for a strong administrative Executive Personal Assistant/Household Manager to coordinate and oversee the administrative tasks associated with their properties and daily life.

Your job is to assist with the day-to-day administrative tasks, travel arrangements, accounting, supervision of staff, management of properties, security and special projects. Your job is to assure that all needs are met and that you enable the principals to focus on their lives.

The principals have chosen to surround themselves with a wonderful team. They expect that this person will put on a polite, positive face as they represent the principals to the public. This includes the principals, family, extended family, friends, guests, all staff and vendors. The principals favor discretion as well as highly valuing confidentiality. It is important to keep their privacy honored at all times throughout the hiring process and once in the position.

Residences:

  • The main residence is in San Diego and they are building a new home locally
  • Present main residence 3,500 sf
  • New home 6,500 but growing to 8,000 sf
  • Rental home
  • 4,000 sf home in Hawaii

Duties:

  • Be available for any needs the principals have
  • Run errands, shopping, organization of home and office
  • Stocking house; shopping for basic items needed to maintain home
  • Create and maintain inventory lists for areas of importance to principals; wine, pantry, basic house stock, etc.
  • Supervise house maintenance person – develop work protocols for daily schedule, lighting, stone upkeep, painting, landscape, car detailing, appliances, special projects and all other work associated with the maintenance of the house.
  • Walk house and grounds daily to check on facilities, lighting, maintenance needs, etc.
  • Develop maintenance manuals for homes, monitor maintenance timelines
  • Develop daily and long term house cleaning manuals (what to clean, when to clean, how often, standard of cleaning and cleaning projects when principal is away)
  • Develop a plan for organizing the house (seasonal storage, entertaining items)
  • Supervise staff and vendors in homes; housekeepers, grounds crew and project workers
  • Oversee and manage the maintenance and upkeep of homes with established vendors; pool, pest control, generator/back-up power, household repairs (painting, windows/gutters, stone care, irrigation, AV, HVAC, computer/internet systems, etc.)
  • Check vendors work to assess if the job was completed to the standards the principals expect; double check that things are working correctly
  • Research and vet new vendors as needed; briefing on household standards and protocol when on the job
  • Pitch in with staff when needed; last minute, special events or possibly when a team member is out sick
  • Prepare principals’ home; set-up residence for arrival and close after departure – stock refrigerator
  • Handle domestic and international travel arrangements
  • Travel research; new places and accommodations, adventures, entertainment and more
  • Create seamless ease in travel for fun and business
  • Ship items when necessary to other residence
  • Working with family office director on insurance for home, health, auto, etc., making sure policies are updated when new items are acquired, sold or circumstances change
  • Upkeep of inventory lists for insurance purposes
  • Coordinate with CPA regarding bill pay, reconciling credit card statements and expenses related to homes to ensure expenses are properly billed and are paid on time
  • Handling mail, notifying principals of important information as it comes in
  • Respond to and follow up with phone calls, invitations, etc. in a timely manner; keeping track and coordinating with the principals’ calendar
  • Work with the principal on gift ideas, purchasing, wrapping and shipping during year for annual birthdays, anniversaries, holidays; keep track of items given each year as to not repeat
  • Handling calendar, making appointments, follow up and reminders
  • Maintain daily and weekly communication with principals via “Daily Log” or other method to keep principal aware of the many details for each home
  • Car maintenance, registration, and cleaning
  • Oversee all remodeling projects at properties
  • Manage and maintain timelines and scheduling for projects with vendors and subcontractors
  • Create reports to update principals on status of each property and projects
  • Analyze all present costs each homes incurs from utilities to supplies and determine if there can be changes made through “green” methods or other cost-effective techniques
  • Create a team environment with staff and vendors
  • Hiring, training and evaluating staff/vendors
  • Research, authorize, hire and maintain vendor list
  • Set-up and maintain systems in each home to create efficiency
  • Address each project with full analysis of cost, timeline and materials necessary; present in report for approval by principals
  • Support extended family members as needed

Skills required:

  • Mac and PC; QuickBooks, MSWord, Excel, Dropbox, database
  • Fluent in Spanish - not mandatory
  • Comfortable taking direction as well as executing simple and complicated tasks with little or no direction
  • Organized, enjoyment in creating systems for simplification of lifestyle
  • Self-motivated and creative; look for new projects to do as well as establishing systems to streamline daily life
  • Maintaining a calm demeanor and appropriate protocol at all times
  • Ability to work with, train and support current staff to ensure continued success and enjoyment in their work
  • Ability to change direction; unflappable, sense of humor, easy going, positive – happy person
  • Past experience working in a private residence as a Personal Assistant / Estate Manager
  • History of long term employment - paramount
  • Successful in maintaining good relationships with team and vendors
  • Keep boundaries; maintaining confidentiality and security of information of employer’s private life as well as the lives of friends/family/colleagues and events that you are orchestrating
  • High level of intelligence, creativity and open-minded work style
  • College degree is desired
  • Gracious, kind and diplomatic
  • Clean background check and verifiable references

Work style: Partner with principal

Package:

  • Top level salary based on experience and salary history
  • Discretionary bonus on an annual basis
  • Medical/dental/vision through Trinet;United Healthcare or Kaiser for employee
  • Retirement plan being formulated
  • Vacation 2 weeks
  • Sick leave 10 days
  • National holidays
  • Office space on-site - will be created in the new house
Personal Assistant
#787 Polished, Professional, Fashionable PA to lovely couple in Marin/SF
Salary $85,000.00
Relocation No
Accommodations This is not a live-in position
Location San Francisco Bay Area
Status Filled
Job Summary

Job Title: Personal Assistant

Location: Main residence is in Sausalito and office is in Union Square, San Francisco

Schedule: M-F 9 - 6 with some Saturdays (could be a 30 hour week if candidate wants part time)

Home Environment: 5,000 sq. ft. home in Sausalito. Multiple staff members assist principals in the running of the home. Elegant atmosphere and professionally managed. Pets on premises – 1 cat and 3 dogs. Busy environment with a lot of activity.

Overview: This is a new position for the principal. Role will be working hand-in-hand with the current Sr. Executive Assistant. Principal is a female business owner of a design firm and is a top, nation-wide leader in her industry.

The family favors discretion at all times as well as highly valuing confidentiality. It is important to keep their privacy honored at all times throughout the hiring process and once in the position. You are expected to present yourself in a professional manner at all times, be polished and articulate. When in the office, be dressed appropriately - fashion-forward, contemporary attire.

Duties:

  • Ability to independently research and prioritize incoming issues and determine appropriate course of action
  • Calendar scheduling and follow up with reminders for appointments and events
  • Travel arrangements; managing frequent flyer miles, arranging for air/car/hotel and transfers
  • Errands, shopping, dry cleaningrunsand organization of home
  • Coordinating with principal on all events and assisting in the execution
  • Writing correspondence and basic graphic design
  • Answer door and phone, take accurate messages and respond as necessary
  • Receiving and preparing delivery of mail/packages
  • Scheduling and interacting with vendors; seeing through the projects or repairs and checking invoices before submitting
  • Renovation projects and repair projects as needed
  • Regularly clean out files and storage boxes and prep for donation or disposal
  • Maintain household car regularly, driving, getting gas, getting car washed
  • Transport principal to meetings/events when transportation is not readily available
  • Meal preparation - ordering and setting up lunch for home and office
  • Stock office supplies and organize inventory
  • Dealing with computer issues as necessary
  • Pet care; assist with vet, grooming, feeding and walking
  • Occasional overnights for pet care and security of home when principals are travelling when other staff member isn't available

Skills required:

  • 4-year degree from accredited college or university
  • Minimum of 3 years working experience as a Personal Assistant
  • Comfortable with High Net Worth families
  • High level of intelligence, clear and concise communicator
  • Must have excellent people and customer service skills
  • Ability to remain focused, organized and committed
  • Technically-savvy, proficient with MAC and PC
  • Retain information and juggle multiple projects at one time
  • Able to drive with a valid license and clean driving record

Package:

  • Top tier salary
  • Corporate benefits offered

Live-in Accommodations: Live Out

Property Manager
#752 The family is looking for a property manager - must be local on LI
Salary Attractive Salary DOE
Relocation No
Accommodations This is a live out position
Location East Hampton, NY
Status Filled
Job Summary

Job Title: Property Manager - local on Long Island

Location: East Hampton, New York. This is a live-out position and candidate should reside in Long Island and have working knowledge of the Hamptons. Housing is not provided.

Schedule: Monday through Friday plus weekends and holidays as needed

Overview: This is a busy upbeat family of six with a long-term staff. They are in need of an experienced property manager to manage and elevate their high standards for their East Hampton homes.

Daily Duties:

  • Property Management for the East Hampton estate
  • Act as owners representative for renovations, additions and project management
  • Manage operations and staff of beachfront estate in the Hamptons encompassing six acres of grounds which includes the main residence, guest house and staff house
  • Proactively walk the grounds, interior and exterior of the Hampton estate to inspect and record any facility, grounds or maintenance issues to be addressed for optimum functionality and aesthetic appearance.
  • Create a timeline for completion of all projects and to do list and provide a detailed spreadsheet describing progress and status; imperative to have a system in place to share detailed updates on a regular basis
  • Oversee the operations of all home systems including, but not limited to HVAC, plumbing, generators, lighting and electrical systems, home automation and theater systems (Creston and Lutron), computers and networks (both Mac and Windows), irrigation and sprinkler systems, tennis courts, safety/alarms/security / camera equipment, automobiles/scooters, golf carts, bicycles and exercise equipment
  • Design preventative management system and assure adherence to keep property operating efficiently
  • Manage “Action Item: list of outstanding repair and maintenance items and oversee vendors
  • Work with contractors and vendors to secure competitive maintenance agreements, maintain positive working relations and provide follow-up on agreed upon services and quality of work
  • Availability to assist in NYC residence as required

Qualifications and skills required:

  • Able to work legally in the U.S. (Green card or U.S. citizenship)
  • Must be able to pass a thorough background check
  • Solid work history with great references
  • Proficient in English, both orally and written
  • Prior experience working in a formal home
  • Must possess excellent skills in household management, property and project management
  • Self-starter/ self motivated with strong time management and organizational skills and detailed follow- through
  • Computer proficiency
  • Bachelor’s Degree preferred
  • Able to drive with a valid license and clean driving record
  • Must possess a current passport and be able to travel as required both nationally and internationally
  • Execute extreme level of confidentiality
  • Must present oneself in a professional manner or style to appropriately represent the family at all times
  • Understand and execute proper etiquette, upholding it at all times
  • Must be able to work well with others and be an integral part of the team; essential to be hands-on
  • Flexibility is essential

Benefit package

Attractive salary DOE

Full corporate benefit package

Medical and dental coverage immediately following trial for employee and family

Paid sick days, holidays and vacation (3 weeks)

Meals provided when on duty

Warm and supportive work environment

Locals only please

Nanny
#736 Family is looking for an additional kind nanny to care for their children
Salary Attractive salary DOE
Relocation No
Accommodations Live out position in Manhattan with housing provided while in the Hamptons
Location Manhattan
Status Open
Job Summary

Job Title: Nanny – Live-out

Location: New York / Hamptons

Schedule: Rotating schedule with other childcare providers. Two are on at all times 7 days a week. Flexibility is essential for travel and other activities. Two consecutive days off are provided when at all possible.

Overview: This is a busy upbeat family of six that has a positive and lively feel to it. Your main focus is to keep the children active, cared for and stimulated. You will be surrounded with a great team of talented and long-term employees. Privacy and confidentiality are essential and security measures will be adhered to at all times.

Duties:

Get children up daily and ready for school or play dates

Accompany children to school and pick up after school or activities

Work with child/ren on projects and homework as needed

Arrange after school and weekend/holiday activities

Work with other staff to coordinate children’s schedule with the family

Research and keep up on all special events coming to town and coordinate with family on which ones to attend

Frequent travel with family as needed

Qualifications and skills required:

Able to work legally in the U.S. (Green card or U.S. citizenship)

Proficient in English, both orally and written

Able to drive with a valid license and clean driving record

4 year college degree is desired

Academically inclined

Experience working as a childcare provider in a high-end home

Solid work history with great references is essential

Self-starter / self-motivated

Execute extreme level of confidentiality

Have style, poise and grace to impart to the children, friends and vendors

Understand and execute proper etiquette and uphold it at all times

Mentor with a smile and great understanding the children’s needs

Must present oneself in a professional manner or style to appropriately represent the family at all times

Benefit package

Attractive salary DOE

Full corporate benefit package

Medical and dental coverage immediately following trial for employee and family

Paid sick days, holidays and vacation (3 weeks)

Meals provided when on duty

Live-in Accommodations: This is a live-out position while in Manhattan with housing provided while in the Hamptons and when traveling to other locations.

Locals only

Housekeeper
#735 Kind family is in need of an additional housekeeper
Salary Attractive salary DOE
Relocation Not Applicable
Accommodations Live-out position with housing provided in the Hamptons in the summer while on duty
Location Manhattan
Status Open
Job Summary

Job Title: Executive Housekeeper – live-out position

Location: New York / Hamptons (Memorial Day – Labor Day)

Schedule: Typical schedule is Monday through Friday 8:00 a.m. to 4:00 p.m. or 9:00 a.m. to 5:00 p.m. with an occasional schedule from Thursday through Monday with the same hours. Flexibility is essential for entertainment, special projects and travel.

Overview: This is a busy upbeat family of six. They have a long term staff at both locations and are in need of an executive housekeeper to maintain and elevate their high standards in their Manhattan home. There are four full-time housekeepers and one full-time laundress.

Daily Duties:

  • Maintain the high standards of cleanliness in all areas of the residence
  • Responsible for the care of fine art, furniture, carpeting, fabrics and draperies
  • Detailed hands-on housecleaning
  • Maintain organization throughout the home
  • Supervising, training, coaching and assisting the housekeeping team
  • Organize and participate in regular deep cleaning projects
  • Purchase, re-order and maintain housekeeping supplies and inventory
  • Ensure the proper maintenance of all housekeeping and laundry equipment; making arrangements for repair or replacement of any damaged equipment
  • Coordinating /assisting the Household Manager with the operation of the residence, providing excellent service to the family and guests
  • Act as a liaison to Household Manager interfacing and supervising vendors in the home
  • Manage and maintain timelines for scheduling projects when family is not in residence
  • Plan and assist with regular entertaining and social events
  • Run errands and perform household shopping
  • Manage and track online orders and household deliveries
  • Assist nannies with childcare as needed
  • Proper etiquette when answer the phone or door, leaving detailed messages
  • Detailed guest care
  • Pet care

Qualifications and skills required:

  • Able to work legally in the U.S. (Green card or U.S. citizenship)
  • Must be able to pass a thorough background check
  • Solid work history with great references
  • Proficient in English, both orally and written
  • Prior experience working in a formal home
  • Must possess excellent housekeeping and wardrobe skills with a solid knowledge for the care of fine fabrics, furniture and finishes
  • Self-starter/ self motivated with strong time management and organizational skills and detailed follow- through
  • Computer proficiency
  • High school diploma or GED required, Bachelor’s Degree preferred
  • Able to drive with a valid license and clean driving record
  • Execute extreme level of confidentiality
  • Must present oneself in a professional manner or style to appropriately represent the family at all times
  • Understand and execute proper etiquette, upholding it at all times
  • Must be able to work well with others and be an integral part of the team; essential to be hands-on
  • Flexibility is essential

Benefit package

Attractive salary DOE

Full corporate benefit package

Medical and dental coverage immediately following trial for employee and family

Paid sick days, holidays and vacation (3 weeks)

Meals provided when on duty

Warm and supportive work environment

Live-in Accommodations: This is a live-out position while in Manhattan with housing provided while in the Hamptons and when traveling to other locations.

Locals only

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