Title & description
Household Manager / Butler - Hands-on
#918 Hospitality driven Household Manager for respectful family in Cleveland area of Ohio
Salary Open to the right person
Accommodations Not a live-in job
Location Cleveland, Ohio
Hospitality Driven Household Manager / Butler Warm and gracious family with a lifestyle that is growing, and evolving is seeking a professional and experienced hospitality driven household manager / Butler. The main residence is in the Cleveland area on extensive acreage with the main residence of approximately 10,000 sf, with a couple of auxiliary buildings ranging from 2,000 – 4,000 sf. There are other residences in California, Florida and the family is looking at other locations as well. This full time live out position is primarily responsible to maintain and manage the high standards of service for the family and the residences.
Presently they are looking at coverage for dinner service, turn down service and weekend coverage. The exact days of the week are yet to be determined as well as start times. Position Overview: The position is responsible for overseeing the day to day affairs of the principals and their residences and if necessary, will travel with the employers to other properties to assist in their needs; travel ahead to set things up or travel with to handle everything on-site. To maintain an efficient and productive working environment through a hands-on style of management and working in conjunction with other staff as a productive team. A polished and relaxed professional who is service oriented with a keen understanding and ability to anticipate the needs of the principals.
·Chief of Staff
·Household Manager / Butler – open
·3 part-time housekeepers
·Grounds crew and property manager
·Executive Assistant in corporate office for Mister and Personal Assistant in Family Office for Missus
Primary Responsibilities: ·To manage the day to day affairs of the family and residence while maintaining high standards and efficiency.
·Pitching in with staff to assure the high level of service the family has come to expect.
·Cleaning kitchen and dishes.
·Turn-down service. ·Staff management in coordination with COS for scheduling, training and productivity for efficiency of housekeeping team. ·Greeting of guests and visitors to ensure a pleasant visit. ·To provide both informal and formal styles of food and beverage service, table service / settings.
·Knowledge of fine linens, china, crystal and silver
·Keeping butler pantry orderly and clean
·Keeping linens orderly and clean
·Flower arrangements and care ·Managing and scheduling of trades and vendors for interior and exterior maintenance. ·Assisting with event planning; set up and break down as well as working the event. ·Wine cellar & art collection management. ·To manage and monitor household inventories and manuals, working with existing manuals and programs. ·To monitor and manage technical AV systems of residence. ·Errands and personal shopping as required, vehicle provided for work purposes. ·Wardrobe management, packing and unpacking for travel of family. ·Responsible to liaison with Chief of Staff, principals, their personal assistants, etc., on a regular basis for planning of travel and social itineraries. ·Travel to other properties. Applicant Qualities: ·Must be flexible with work schedules and accommodating to being available as required by principals’ needs and travel – evening and weekend schedule primarily and other days as requested. ·A polished professional who is flexible, self-motivated and energetic, who can work as a team player with existing staff in residence. ·Experience and working knowledge of advanced home systems & technology, computer literacy is a must. ·Excellent time management, punctuality, multi-tasking and attention to detail with follow through from start to finish along with strong organizational skills. ·Applicants should have the proven skills and abilities to problem solve with excellent communication. ·Knowledge of treatment and handling of antiques, fine art and furniture is a must. ·Experience and knowledge for informal and formal food and beverage service and event management. ·Must have a sense and respect of boundaries, exercise discretion, privacy and maintain confidentiality at all times.
·College educated preferable ·Must have a valid driver's license, own vehicle and clean driving record. ·Must have a valid passport with no restrictions for travel. ·Must be eligible to work in The United States. Package:
·Salary will be dependent on previous experience and employment.
Lunch provided daily
Vacation, personal days & holidays (Exact amount will need to be discussed. Current holidays for Estate staff are only Thanksgiving Day & Christmas Day. Total of all paid days off will likely be around 17)
Compensation for indoor house shoes 2x/year
401K – no company match
In the event the employee travels with the Employer, they will be paid their regular salary. Additional hours worked beyond the normal work schedule will be factored into the yearly bonus.
All travel expenses will be paid by the Employer.
Personal expenses incurred by the Employee will be paid by the Employee.
Private accommodations will be provided for the Employee.
A private vehicle for the Employee’s use will be provided