Title & description
Cleveland area of Ohio
Estate Manager / Assistant Chief of Staff
#953 Assistant to COS or a title of Estate Manager
Salary Open - Depending upon experience
Accommodations Not a live-in position
Location Cleveland area of Ohio
ASSISTANT CHIEF OF STAFF
Cleveland, Ohio area
The Assistant Chief of Staff will provide coordination, communications and management of staff and the daily schedule as directed by Chief of Staff or Principals. In addition, the Assistant Chief of Staff will have specific oversight, management, or involvement with the various areas outlined below.
Assist COS with oversight/management of multiple properties and staff across the country, ensuring consistency of standards, procedures and services.
Update/create policies, maintenance schedules, procedures and specifics for each property in coordination with Property Managers and COS.
Insure the operation, repairs, maintenance warranties and routine maintenance checks in all residences are functional and up to the standards as outlined by the COS and Principals.
Corresponding with and/or day-to-day project management and oversight of builders, contractors, Landscapers, Interior Designers, Architects, and other project staff as directed or needed.
Providing weekly/daily updates as needed/requested.
Maintaining and organizing files for present and future reference for each property and/or project.
Events and Family/Guest Care
Manage and coordinate personal functions/events/parties for Principal. Work with COS, Event Coordinator, and other staff as required.
Establish an event Standard Operating procedure so nothing is forgotten no matter how small or large.
Attend events when requested/needed.
Provide personal services and assistance to family members and guests. This includes the oversight of house staff or personally executing the following: preparation of rooms; fresh sheets/linens/flowers/amenities/special foods stocked, arranging a car or driver, etc.
Administrative and General
Provide Administrative support to Principals for printing weekly schedules and other documents as requested/needed.
Assist COS and Executive Personal Assistant with calendar management and logistics of events, appointments, meetings, driver schedules, food pickups/drop offs, arranging meals, daily and weekly schedules for Principals and drivers, etc.
Assist COS and Executive Personal Assistant with upkeep of databases; contacts, business associates, friends/family, contacts for personal projects, etc.
Work with COS and Executive Personal Assistant and other contacts to procure tickets to special events, hard to obtain dinner reservations, etc.
Internet research for hard to find items or other research as directed by Principals or COS.
Run errands, shopping, route mail, accept personal deliveries, manage returns, organizational projects.
Ability to travel to any of Principal's travel destinations whenever needed.
Travel with/before/after the Principal. Ability to set-up residences for arrival and/or close after departure whenever needed.
Weekly meeting with Chief of Staff to determine priorities for properties and staff.
Backup to Chief of Staff and Executive Personal Assistant as needed to cover on evenings, days off, vacations, etc.
Pitch in with staff when needed, or provide coverage for other staff who are sick or on vacation.
Accept and accomplish special assignments when designated by the Chief of Staff or Principals.
Days off: Wednesday & Thursday with overriding 24/7 flexibility as needed.